RailSuraksha CDMS(RPF Complaint & Disaster Management) App has been developed with the aim to take immediate action on emergencies and to resolve passengers complaints in Central Railway Jurisdiction.
In case of any emergency the user can directly call to 182 All India RPF Helpline provided through the application which will connect to the nearest RPF Control Room. A Panic button has also been provided to the user in the application so as to alert RPF and other enforcement agencies to respond to the emergency situation at the earliest.
Any user can register a complaint related to the security issues in the Central Railway Jusrisdiction.This complaint is followed up by the concerned officials and is resolved. The resolved status and result of the complaint is indicated to the user on the application and the user can reply to the action taken by the officials, if he is satisfied or wants any more improvements.
Information of Railway stations in Central Railway, Ambulance, Police contact nos.etc.have also been provided through the application.
Application Features -
1. Official Complaint Information Registration in Mumbai,Pune,Solapur,Bhusawal and Nagpur Railway Divisions of Central Railway
2. RPF Personnel and Vehicle Tracking
3. GRP/Local Police/Hospital/Emergency Service Contact and Messaging
4. Disaster reporting and Alarm system (Coordinating all central Govt. /State Govt./Local Govt./Private Organisations)
5. Live CCTV Monitoring of place of Incidence
6.All stations in 5 divisions of Central Railway have been covered.
7.GPS location of the victim helps authorities to provide help on real time basis with 100% accuracy.
8.Very useful PANIC button for ladies,children and old aged passengers.